Solutions

Structured around the full lifecycle of your technology

From procurement through to responsible recovery, with the same point of contact and the same cost-first approach across every engagement.

What sets Trivio Rescue apart

One principle drives everything we do: reduce the total cost of owning technology.

  • Repair before replace

    Every device is assessed individually and recommended for repair or reuse before replacement, delaying unnecessary spend and environmental impact.

  • One partner, full lifecycle

    Procurement, deployment, repair, refurbishment, and end-of-life recovery — all under one roof, with one point of contact.

  • Cost-focused recommendations

    Every recommendation is built around total cost of ownership, not just the immediate fix.

  • Local, responsive support

    Sydney-based, with faster turnaround than manufacturer channels. Most repairs delivered the same day.

  • Sustainability by design

    Responsible recovery and recycling built into every stage, not an afterthought.

01

Technology Procurement

New, refurbished, and replacement devices at competitive pricing, with decades of supplier relationships behind every quote.

  • Sourcing of new, refurbished, and genuine replacement technology
  • Highly competitive pricing backed by decades of trusted supplier relationships
  • Flexible procurement support for corporate and government buyers
  • Pricing benchmarked against manufacturer and standard retail rates — typically 10–50% below recommended prices

02

Device Repair & Maintenance

Certified repairs and preventative maintenance for laptops, mobile phones, tablets, and motherboards — including out-of-warranty and emergency priority work.

  • Same-day mobile phone repairs in most cases
  • Full device repairs (laptops, tablets) typically within one week
  • Out-of-warranty and emergency priority repairs available
  • Preventative maintenance to reduce the frequency of major repairs
  • Helps you avoid unnecessary replacement spend and employee downtime

03

Asset Lifecycle Management

End-to-end management of your technology assets, from deployment and preventative maintenance through to accessories, hardware supply, and planning for end-of-life.

  • Deployment and configuration support
  • Preventative maintenance programmes
  • Accessories and hardware supply
  • Planning for end-of-life, including replacement cycles
  • Single point of contact for all device issues

04

Sustainability & Recovery

Reaching the end of its planned use doesn't mean a device has reached the end of its useful life. Every device is individually assessed before any recycling decision is made.

  • Assess — evaluate condition, functionality, and residual value rather than logging for disposal by default
  • Recover — identify devices for redeployment, internal reuse, or resale, returning value instead of writing the asset off
  • Refurb — restore devices with recoverable value to a usable standard, extending working life
  • Recycle — only once a device has no further recoverable use is it responsibly recycled, in line with e-waste handling requirements
  • Collection, asset, and recycling documentation provided throughout

Sectors we serve

  • Corporate enterprise
  • Professional services & legal
  • Pharmaceuticals
  • FMCG & consumer goods
  • Hospitality
  • Energy & utilities
  • Government departments & agencies

Frequently asked questions

Clear answers before you get started

What types of devices and technology do you support?

We support laptops, mobile phones, tablets, motherboards, accessories, and wider business technology fleets. We can help with procurement, certified repairs, preventative maintenance, and end-of-life planning.

Do you repair devices before recommending replacement?

Yes. Our repair-first approach means every device is assessed for repair, reuse, or refurbishment before replacement is recommended. This helps reduce unnecessary spend and avoidable downtime.

Can you support corporate and government procurement?

Yes. We work with corporate teams, government departments, and agencies on new and refurbished device procurement, supplier sourcing, replacement planning, and ongoing fleet support.

How quickly can repairs be completed?

Most mobile phone repairs are completed the same day, while laptop and tablet repairs are typically completed within one week. Emergency priority work may also be available depending on the device and issue.

What happens to devices at the end of their useful life?

We assess each device for redeployment, internal reuse, resale, refurbishment, or responsible recycling. Collection, asset, and recycling documentation can be provided throughout the recovery process.

See what a fleet assessment looks like

We review your devices, spend, and pain points with no obligation — then recommend whether to repair, procure, or retire.