About
The technology lifecycle partner for Australian organisations
Trivio Rescue is the technology lifecycle partner Australian organisations turn to when they're tired of paying full price to replace devices that could simply be fixed. We specialise in procurement, certified device repairs, IT asset lifecycle management, and e-waste recycling — backed by over 20 years of certified technical expertise.
The result: lower IT costs, less downtime, and a longer working life for every device your organisation owns.
20+
Years industry experience
Certified
Technicians
Corp + Govt
Trusted client base
Our story
Trivio Rescue was founded to fill a clear gap in the market: organisations waste significant money on technology and need a specialist partner who can audit their fleet and identify what can genuinely be repaired or reused, rather than replaced. That principle remains at the core of how we work with every client today — delivering benefits to our clients and to the environment.
Trivio Rescue is the B2B-focused arm of My Phone Rescue, bringing the same hands-on repair expertise and practical device knowledge to businesses, corporate teams, and government organisations. It is a registered trading name of My Phone Rescue, our parent company, which holds the ABN under which we operate.
Approach
Repair before replace
One principle drives everything we do: reduce the total cost of owning technology.
- 01Repair before replace
- 02One partner, full lifecycle
- 03Cost-focused recommendations
- 04Local, responsive support
- 05Sustainability by design
Data security
Confidentiality as a core operational priority
Many of the devices we handle may contain sensitive business, personal, or client information. We treat data security and confidentiality as a core operational priority — not an afterthought.
- Secure handling and storage of devices while in our possession
- Restricted access to devices throughout the repair, refurbishment, or recovery process
- Secure data-wiping practices where data erasure is requested or required prior to recycling, resale, or disposal
- Continuous improvement of data-handling procedures to support the confidentiality and security of client devices and information
Sustainability
The recovery pathway
Reaching the end of its planned use doesn't mean a device has reached the end of its useful life. Every device is individually assessed before any recycling decision is made.
1
Assess
Review current devices, spend, and real operational needs.
2
Recommend
Clear, cost-focused guidance: repair, procure, or retire.
3
Deliver
Certified repairs, procurement, or deployment, with minimal disruption.
4
Recover & Report
End-of-life devices refurbished or recycled, fully documented.
Vision
The most trusted partner for technology lifecycle in Australia
To be the most trusted partner Australian organisations rely on to manage the full life cycle of their technology — reducing costs, extending value, minimising risk, and reducing environmental impact at every stage.
Mission
An extension of your IT team
Trivio Rescue works alongside Australian businesses as an extension of their IT team, combining technical expertise with practical, experienced thinking to solve technology challenges quickly, intelligently, and effectively.
Company details
- ABN
- 426 304 683 25
- Registered entity
- My Phone Rescue (Trivio Rescue is a registered trading name)
- Service area
- Sydney-based, supporting corporate and government clients locally and across Australia as needed.
Ready to start?
Get in touch to discuss your technology needs — coffee's on us.