Services
One partner for the full life of your technology
From procurement through to responsible recovery, with the same point of contact and the same cost-first approach across every engagement.
10–50%
below recommended retail pricing
Same day
most mobile phone repairs
≈ 1 week
typical laptop & tablet repair
$20,000+
saved on Enel's Lenovo fleet
10–50% below RRP, typically
Technology Procurement
New, refurbished and replacement devices, benchmarked against manufacturer and retail pricing.
Jump to this serviceProcure
Technology Procurement
New, refurbished and genuine replacement devices at competitive pricing, with decades of supplier relationships behind every quote.
- Pricing benchmarked against manufacturer and retail rates
- New, refurbished and genuine replacement stock
- Flexible support for corporate and government buyers
Price comparison
IllustrativeTypically 10–50% below RRP, depending on device and volume.
- Vendor network
- Supplier selection
- Optimised pricing
- Delivered on time
Maintain
Device Repair & Maintenance
Certified repairs and preventative maintenance for laptops, phones, tablets and motherboards, so your people get back to work instead of waiting on a replacement.
- Out-of-warranty and emergency priority repairs
- Preventative maintenance to cut major repairs
- Sydney-based, faster than manufacturer channels
Typical turnaround
Same dayin most cases
Replace
New device + setup + downtime
Repair first
Fix it, keep it working
Manage
Asset Lifecycle Management
End-to-end management of your technology assets, from deployment through to planning for end-of-life, with one team that knows your fleet.
- Replacement cycles planned, not reactive
- Accessories and hardware supply in the same channel
- A single point of contact for every device issue
Managed end to end
- One point of contact
- Deployment & configuration
- Preventative maintenance
- Accessories & hardware supply
- End-of-life planning
Recover
Sustainability & Recovery
Reaching the end of its planned use doesn't mean a device has reached the end of its useful life. Every device is assessed before any recycling decision is made.
Assess: we evaluate each device's condition, functionality and residual value, rather than logging it for disposal by default.
- Collection records
- Asset records
- Recycling certificates
Why Trivio
One principle: reduce the total cost of owning technology
| Area | Trivio Rescue | Typical multi-vendor setup |
|---|---|---|
| Points of contact | One, across every service | One per vendor |
| Default approach | Repair and reuse assessed first | Replacement often the default |
| Device pricing | Typically 10–50% below RRP | Standard or retail pricing |
| Repair turnaround | Same day for most phones, local Sydney team | Manufacturer send-away channels |
| End-of-life records | Collection, asset and recycling documentation | Tracking gaps between providers |
Points of contact
- Trivio Rescue:
- One, across every service
- Typical setup:
- One per vendor
Default approach
- Trivio Rescue:
- Repair and reuse assessed first
- Typical setup:
- Replacement often the default
Device pricing
- Trivio Rescue:
- Typically 10–50% below RRP
- Typical setup:
- Standard or retail pricing
Repair turnaround
- Trivio Rescue:
- Same day for most phones, local Sydney team
- Typical setup:
- Manufacturer send-away channels
End-of-life records
- Trivio Rescue:
- Collection, asset and recycling documentation
- Typical setup:
- Tracking gaps between providers
Trusted by Australian corporate and government teams
Sectors
Built for teams that can't afford downtime
Corporate enterprise
Fleet-wide procurement and lifecycle planning.
Professional services & legal
Fast turnaround so fee-earners stay productive.
Pharmaceuticals
Documented recovery for compliance-minded teams.
FMCG & consumer goods
Field-team phones and laptops kept running.
Hospitality
Quick repairs for venue and front-of-house devices.
Energy & utilities
Procurement at scale, as with Enel's Lenovo fleet.
Government
Procurement support for departments and agencies.
Not listed?
Talk to us about your fleet
How we work
The same four steps, one device or a whole fleet
Assess
Review current devices, spend and real operational needs.
Recommend
Clear, cost-focused guidance: repair, procure or retire.
Deliver
Certified repairs, procurement or deployment with minimal disruption.
Recover & report
End-of-life devices refurbished or recycled, fully documented.
FAQ
Clear answers before you get started
Laptops, mobile phones, tablets, motherboards, accessories and wider business technology fleets, across procurement, certified repairs, preventative maintenance and end-of-life planning.
Yes. Every device is assessed for repair, reuse or refurbishment before replacement is recommended, which reduces unnecessary spend and avoidable downtime.
Yes. We work with corporate teams, government departments and agencies on new and refurbished procurement, supplier sourcing, replacement planning and ongoing fleet support.
Most mobile phone repairs are completed the same day. Laptop and tablet repairs are typically completed within one week. Emergency priority work may be available depending on the device and issue.
Many devices we handle hold sensitive business, personal or client information, so data security and confidentiality are treated as a core operational priority, with devices securely handled, stored and access-restricted while in our possession. Where data erasure is requested or required before recycling, resale or disposal, secure data-wiping practices are used. More on data security
Each device is assessed for redeployment, internal reuse, resale, refurbishment or responsible recycling, with collection, asset and recycling documentation provided throughout.
See what a fleet assessment looks like
We review your devices, spend and pain points with no obligation, then recommend whether to repair, procure or retire.